Terms of Service

Overview

This website is operated by Christmas Spins. Throughout the site, the terms "we", "us" and "our" refer to Christmas Spins. We offer this website, including all information, tools and services available from it, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including the additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you don't agree, you may not access the website or use any service.

Any new features or tools added to the store are also subject to these Terms. You can review the current version at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our website. Your continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell to you.

Section 1 — Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority where you live, or that you are of age and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any worms, viruses or code of a destructive nature.

A breach of any of these Terms will result in immediate termination of your services.

Section 2 — General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted and may involve transmission over various networks and changes to conform to technical requirements. Payment card information is always encrypted in transit.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without our express written permission.

Section 3 — Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and shouldn't be relied on as the sole basis for decisions. Any reliance on it is at your own risk.

This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

Section 4 — Modifications to service and prices

Prices are subject to change without notice.

We reserve the right to modify or discontinue the service, or any part of it, without notice at any time.

We are not liable to you or any third party for any modification, price change, suspension or discontinuance of the service.

Section 5 — Products and services

Certain products may be available exclusively online. These may have limited quantities and are subject to return or exchange only in accordance with our Refund & Return Policy.

Product descriptions and bundle contents. We make every effort to describe our products accurately. Where a product is sold as a bundle or includes free or discounted items, the quantity supplied is the quantity itemised on your order confirmation email. Product photography is illustrative of the complete package as described and does not indicate additional quantities beyond those listed.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee your screen's display will be accurate.

We reserve the right to limit sales of our products to any person, geographic region or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

We don't warrant that the quality of any product or service will meet your expectations.

Section 6 — Billing and account accuracy

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household or per order, including orders placed using the same customer account, payment card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the contact details provided at the time of purchase.

You agree to provide current, complete and accurate purchase and account information for all purchases, and to keep it updated so we can complete your transactions and contact you as needed.

Delivery addresses. Our couriers deliver to residential and business street addresses only. We cannot deliver to PO Boxes, parcel lockers or pickup points. You are responsible for entering a correct, complete and deliverable address, including a contact phone number. Orders placed to an undeliverable address may be returned to the carrier and may not be recoverable.

For more detail, see our Refund & Return Policy.

Section 7 — Optional tools

We may provide access to third-party tools which we neither monitor nor control.

You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind. We have no liability arising from your use of optional third-party tools. Use of them is at your own risk.

Section 8 — Third-party links

Content and services available through our site may include materials from third parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content and do not warrant them. We are not liable for any harm or damages related to the purchase or use of goods or services on third-party websites. Complaints about third-party products should be directed to that third party.

Section 9 — User comments and submissions

If you send us creative ideas, suggestions, proposals or other materials, whether at our request or otherwise, you agree we may edit, copy, publish, distribute, translate and otherwise use them in any medium without restriction. We are under no obligation to keep them confidential, pay compensation, or respond.

We may monitor, edit or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree your comments will not violate any third-party right, including copyright, trademark, privacy or personality rights, and will not contain unlawful, abusive or obscene material or malware. You may not use a false email address or impersonate anyone. You are solely responsible for any comments you make.

Section 10 — Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors and omissions

Occasionally there may be information on our site containing typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update or clarify information except as required by law.

Section 12 — Prohibited uses

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules or laws; to infringe our or others' intellectual property rights; to harass, abuse, insult, harm, defame, intimidate or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect or track others' personal information; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with the security features of the service. We reserve the right to terminate your use of the service for violating any prohibited use.

Section 13 — Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free, or that results obtained from it will be accurate or reliable.

You agree that we may remove the service for indefinite periods or cancel it at any time without notice.

Your use of, or inability to use, the service is at your sole risk. The service and all products delivered through it are provided "as is" and "as available" without representation, warranties or conditions of any kind, except as expressly stated by us.

In no case shall Christmas Spins, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the service or any product procured through it. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions our liability is limited to the maximum extent permitted by law.

Section 14 — Indemnification

You agree to indemnify, defend and hold harmless Christmas Spins and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or your violation of any law or third-party right.

Section 15 — Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

Section 16 — Termination

Obligations and liabilities incurred prior to termination survive termination for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our services, or by ceasing to use our site.

If in our sole judgment you fail to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you remain liable for all amounts due up to the date of termination.

Section 17 — Entire agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements or communications.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 — Disputes

Before initiating a payment dispute or chargeback, you agree to contact us at hello@christmasspins.com and allow us a reasonable opportunity to resolve the matter. We resolve most issues within a few business days. Payment disputes typically take 60–90 days and are significantly slower than contacting us directly.

Nothing in these Terms limits your rights under the consumer protection laws that apply where you live.

Section 19 — Governing law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Australia.

Section 20 — Changes to Terms of Service

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Section 21 — Contact

Questions about these Terms should be sent to hello@christmasspins.com.